Common Questions and Myths

An educated consumer makes for a better repair!

 

 

Question: Is dry ice is used in the process of PDR?

 

Answer: No, dry ice is not used in the process of PDR.

 

Question: If the dents have been in my car for a long time will this be a problem to repair?

 

Answer: The age of your cars dents have no bearing on the repair. However the paint condition on the vehicle may hinder repair tactics. 

 

Question: Will my factory paint finish ever flake off at a later date?

 

Answer: No, properly performed PDR doesn’t affect you factory paint finish.

 

Myth: I parked my car outside and it seems like the Sun has removed some of the hail damage. 

 

Fact: The sun only makes the damage harder to see. Once we pull the vehicle inside you will be able to evaluate the damage more accurately. 

 

Question: Will the dents you fixed on my vehicle come back?

 

Answer: No, the dents removed will never come back regardless of environment.

 

Question: Is PDR widely accepted as the kind of repair method that is preferred versus conventional auto body repair?

 

Answer: Yes, PDR is the preferred repair by: insurance companies, auto manufacturers, auto dealers and leasing companies.

 

Question: Does depositing my insurance check before I choose a repair shop constitute a finalized or closed claim?

 

Answer: Depositing the check can adversely affect the claim depending on the insurance company and the type of claim. We advise that you hold on to the check until completion of repair. 

 

Question: Will making a hail damage claim cause my rates to go higher?

 

Answer: No, hail damage is considered under comprehensive coverage. “Not Collision”

 

Question: Do I need to get three separate shop estimates on my vehicle for my insurance company to validate the damage?

 

Answer: No, your insurance company inspects every hail claim. The repair shop you choose will work off the insurance estimate.

 

Question: Do I have to use the auto body repair facility that my insurance company recommended?

 

Answer: No, it is your legal right to choose any repair shop you trust! Choose based on quality, reviews, warranty and trust.

 

Question: Will my insurance company require that I get a body shop estimate before they pay my claim?

 

Answer: No, it’s mandatory that all hail insurance claims will not be processed and paid until your insurance adjuster estimates your vehicle in person. This holds true for all hail insurance claims, we will gladly help you navigate this process. Some insurance companies ask you to get estimates in order to determine if the damage is worth making a claim. 

 

Question: Do you give FREE Estimates?

 

Answer: Yes, on paintless dent repair and other small repairs. We do not give free wreck estimates or hail estimates due to the fact that you cannot give a complete estimate on a repair of this size. Comprehensive estimates are written for a fee that will be refunded in full if we complete the repair for you. Comprehensive estimates will take 1-2 hours depending on scale of damage. We do this type of claim to help determine if making a claim is right for you.

 

Quick estimates include:

Exterior visual inspection of damage, estimated cost associated, approximate time length for repair, explanation of repairs and parts that are included. 

 

Comprehensive estimates include:

Complete breakdown of dents per panel (size, overage, aluminum and glue pull charges) removal and installation price of parts associated (including interior panels, headlamps, tail lamps, roof racks, fender liners)  parts replacement cost and part numbers, tax, material cost, access requirements as well as many other things.

 

 

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